Refund policy

You may return or exchange products purchased from Home Ease UK under the following conditions:

Eligibility

  • Requests must be made within 100 days of delivery.

  • Items must be in original condition and packaging.

  • Exchanges are subject to product availability.

Process

  • Request a return authorization by contacting sac@peteaseonlineuk.com.


  • Once inspected, we will confirm acceptance and proceed with the exchange or refund.

Costs

Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.